June 2026 archive · For research and skill exploration. Current job availability is unverified.
OpenAI
Content Designer
Lead content strategy for AI products at OpenAI, shaping language systems and user comprehension.
OpenAIText summary from the June 2026 archive. original source →
The role
This senior content design role sits within OpenAI's ChatGPT team, collaborating across research, engineering, product, and design. The designer will lead end-to-end content strategy for high-impact product areas, defining terminology, voice, and naming conventions for novel AI experiences. As an early team member, you'll significantly influence product direction and establish content design practices for an organization building general-purpose AI.
What you'd do
- Lead content strategy from product framing through launch for major feature areas
- Define user mental models, narratives, terminology, and trust-critical communication moments
- Shape naming and language systems for experimental and ambiguous AI product experiences
- Build scalable content frameworks, standards, and guidance across teams
- Contribute to product language infrastructure including glossaries and pattern libraries
- Leverage AI-assisted tools to accelerate content and design workflows
- Establish quality standards for model-generated product copy and prompts
- Conduct user research to validate comprehension and trust
- Mentor designers and cross-functional partners on content design best practices
- Strengthen team culture and scalable operating practices
What they're looking for
- Five or more years leading content design for large-scale software products
- Proven track record shipping high-quality work in zero-to-one or ambiguous product contexts
- Ability to measure and communicate content design impact on adoption and trust
- Experience building scalable content systems and governance frameworks
- Understanding of localization best practices and team partnerships
- Experience defining and evolving product voice across complex ecosystems
- Ability to collaborate with research, product, engineering, and policy teams
- Experience or deep interest in prompt creation, model-generated content, and AI workflows
Nice to have
- Background with quality rubrics and evaluation frameworks
- Familiarity with UX tooling and design systems infrastructure
Summary written by RoleDeck from the original posting. This is an extracted, own-words summary and may contain errors. The original source may have changed or expired.