Product Engineer, Marketing Innovation

The role

The Marketing Innovation team is a product engineering group within OpenAI's demand generation and marketing organization. This role focuses on building agentic, customer-facing systems that directly impact revenue, pipeline, and marketing operations. Engineers will own end-to-end product execution from prototypes through reliable production deployment.

What you'd do

• Design and deploy autonomous and semi-autonomous agentic systems for customer-facing and internal use
• Manage complete product lifecycle from early concepts to instrumented production systems
• Work across full stack including APIs, orchestration, data pipelines, interfaces, and infrastructure
• Collaborate with marketing, demand generation, and sales teams to define requirements and success measures
• Leverage OpenAI models strategically, evaluating tradeoffs across different architectures
• Refine systems based on production usage patterns, agent behavior, and performance analytics

What they're looking for

• Minimum four years building user or customer-facing systems as software, product, or ML engineer
• Track record deploying and operating complex production systems, preferably with agents or automation
• Comfort navigating ambiguous problems and executing independently without structured backlogs
• Proficiency in Python or JavaScript with full-stack application development capability
• Hands-on expertise with APIs, cloud infrastructure, orchestration, and production monitoring
• Interest in modern AI models and willingness to experiment with emerging capabilities
• Strong ownership mindset, rapid execution pace, and focus on measurable business outcomes
• Collaborative approach with pragmatic problem-solving orientation

Nice to have

• Familiarity with sales, marketing, or go-to-market workflows
• Previous experience in revenue operations or customer engagement systems