Accounts Receivable Analyst - Service Strategy Enablement

The role

This role sits within Stripe's Finance Operations team, supporting the monetization services function. The analyst will enhance billing mechanisms and streamline accounts receivable processes for complex contracted customers, partnering across finance, legal, engineering, and sales teams to deliver operational excellence.

What you'd do

• Review and work with legal contracts with meticulous attention to contractual details
• Design and operate billing and collection processes for intricate customer agreements
• Build scalable and auditable AR workflows for new and existing customer segments
• Coordinate with cross-functional teams including Commerce, Deal Management, Legal, Sales Operations, Audit, and Engineering on commercial structure implementation
• Support account managers with customer questions regarding onboarding, implementation, invoicing, and collections
• Advocate for customers by sharing feedback and insights to Sales, Product, Engineering, Support, and Legal teams
• Identify and implement continuous operational improvements across AR and billing functions

What they're looking for

• Minimum five years in client-facing roles such as customer success, consulting, financial services, account management, or sales with technical product focus
• Demonstrated ability to lead technical conversations and influence stakeholders through value-based recommendations
• Detail-oriented approach balanced with understanding of broader financial implications
• Strong analytical capabilities with ability to extract insights from data collaboratively
• Background in operational excellence with strong organizational and time management discipline
• Ability to work effectively with diverse internal and external stakeholders across functions
• Adaptable and proactive approach to working in rapidly changing environments

Nice to have

• Capability to analyze processes and data to assess customer and financial impact
• SQL proficiency and professional experience with GSuite and GSheets for large dataset handling
• Background or knowledge in the payments industry
• Project management and consulting experience with strong cross-team collaboration skills
• Passion for learning and solving problems through infrastructure and automation
• Willingness to challenge assumptions and think creatively